WE HAVE QUALITY CHECKED OUR RESTOCK BATCH OF FLEXIBADGE PADS AND PULLED SOME OUT AS 'not perfet;. They are immaculate quality, come with all the full kits, the only defect classing them as technically not perfect is the badge tabs are sewn slightly more to the left. This is us being extremely particular as it does not effect use but badges won't sit as close to the binding as they are supposed too. All factory seconds are non-refundable but exchangeable by credit note.
** Please check the rule back for the affiliated club you compete under to check if you are eligible to use a country flag on your kit before using.
Dressage version also available
This can be washed in the washing machine with a little fabric softener on a 30o wash. Be careful the pad Velcro attachments are all closed to avoid pulling the fabric or becoming stuck in the door/ripping.
We hope you are delighted with the product(s) you will receive, however should you wish to return for either a refund or size exchange you are most welcome. Here's the bits you need to know:
**Christmas Exchanges extended to 14th January. Any items purchased that need exchanging can do so upto 14th January in return for a product of the same value or a credit note. Refunds will be applied for items within 28 days of purchase as standard.
Your welcome to return unwanted, unused products within 28 Days of Purchase. If you a returning for a size exchange you will pay for the item to be returned but we will pay the shipping to send a new size back out to you. You will be supplied with a returns form on the back of your order sheet, if you misplace this don't worry! A note with your name and contact details and instructions of what you would like is perfect. You can check our full returns policy in depth on our Returns Page.
Horzehoods Returns Unit 2, Jones Court, Jones Square, SK1 4LJ
USA Direct Shipping via DHL Express. Checkout as normal.
UK Available Services: FREE UK Delivery on orders over £75.00 DPD Next Day Delivery (Monday to Thursday before 2pm) £6.90 Royal Mail Tracked 48 - £3.95 Royal Mail Tracked 24 - £5.90
INTERNATIONAL SERVICES AVAILABLE AT CHECKOUT:
Europe - FREE Delivery over £150 USA - FREE Delivery over £250 DHL Express on Demand Royal Mail (lower but slower service)
NOTE: Where Free Shipping is given we use Royal Mail Fully Tracked. If you are wanting your order quickly we do recommend using a paid express option.